文章摘要
阳玉,黄椰曼.社交网络环境下用户信息偶遇行为 影响因素研究[J].数字图书馆论坛,2017,(6):65~72
社交网络环境下用户信息偶遇行为 影响因素研究
A Study on the Influencing Factors of User's Information Serendipity in the Social Network Environment
  
DOI:
中文关键词: 社交网络;用户信息行为;信息偶遇;影响因素
英文关键词: Social Network;User's Information Behavior;Information Serendipity;Influencing Factors
基金项目:
作者单位
阳玉 西北大学 
黄椰曼 西北大学 
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中文摘要:
      社交网络扩大用户获取信息来源,而信息偶遇作为用户信息获取的一种特殊形式,探究其在社交网络环境中的影响因素具有重要意义.本文在对国内外信息偶遇领域进行文献调查的基础上,归纳影响社交网络用户信息偶遇状况的个人因素、环境因素和信息因素,构建社交网络环境下用户信息偶遇的影响因素模型,并提出10个研究假设,使用PLS分析样本数据并验证模型假设.结果表明,情绪状态等6个变量对信息偶遇有显著正向影响,信息需求和环境状况感知对信息偶遇有显著负向影响,信息的多样性、质量对信息偶遇没有显著影响,并基于此提出图书馆在社交网络提供信息服务的若干建议.
英文摘要:
      The social network expands user's information resources, and the information serendipity, as a unique form of information acquisition, deserves more attention when it comes to the influencing factors of it in the social network environment. Based on the previous research from home and abroad, this article concludes the individual factors, the environmental factors and the informational factors, constructs the theoretical model of information serendipity in the social network environment and puts forward 10 hypotheses. Then the model was verified by PLS using the data collected from 244 validated samples. The result is that emotional status and other 6 variables have significantly positive effects on the user's information serendipity, while information needs and environment situation perception have negative effects. Information variety and information quality show no significance. Ultimately, several implications for library to improve information services in the social network are proposed based on the data analysis outcome.
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