| 朱文青.面向专业用户的交互式文献服务链研究
——以上海图书馆文献服务为例[J].数字图书馆论坛,2018,(12):67~72 |
| 面向专业用户的交互式文献服务链研究
——以上海图书馆文献服务为例 |
| Research on Interactive Document Service Chain for Scientific Research Readers:A Document Service Model of Shanghai Library |
| 投稿时间：2018-11-14 |
| DOI：10.3772/j.issn.1673-2286.2018.12.010 |
| 中文关键词: 专业用户;定制化专题信息库;交互式文献服务链;上海图书馆 |
| 英文关键词: Scientific Research Readers; Customized Thematic Information Database; Interactive Document Service Chain; Shanghai Library |
| 基金项目: |
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| 摘要点击次数: 2140 |
| 全文下载次数: 1395 |
| 中文摘要: |
| 交互式文献服务链是将现有基础文献服务整合后的独立产品,包括主题检索、文献传递、馆际互借和翻译等.在当前文献获取渠道增多和成本减少的背景下,用户对图书馆传统文献服务形式的依赖度逐渐降低,而以科研人员为核心的专业用户对服务深度与自主性有更高要求.上海图书馆从文献服务链的角度出发,结合此类用户特性,推出针对专业用户的定制化专题信息库服务,强调交互发展,将文献服务嵌入科研生产,挖掘用户的深层需求,以实现服务升级. |
| 英文摘要: |
| The interactive document service chain is an independent product that integrates basic document services, including information retrieval, document delivery, interlibrary loan and translation. Under the background of increased access to documents with reduced costs, some readers’ dependence on the traditional document service of libraries has gradually decreased. For reader group with scientific research ones as the core, they have higher requirements for service depth and autonomy. From the perspective of the document service chain, the Shanghai Library has launched a customized thematic information database service for scientific research readers based on the characteristics of users, emphasizing the development of interaction and embedding the document service into scientific research and production, in order to explore the deep needs of readers, and achieve service upgrades. |
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