文章摘要
门理想,杜亚斌,王芮,张会平.政府数据开放的利用行为与持续利用意愿研究[J].数字图书馆论坛,2023,(7):73~81
政府数据开放的利用行为与持续利用意愿研究
Utilization Behavior and Sustained Utilization Willingness of Open Government Data
投稿时间:2023-05-22  
DOI:10.3772/j.issn.1673-2286.2023.07.008
中文关键词: 政府数据开放;持续利用意愿;绩效期望;社会影响;渠道依赖
英文关键词: Open Government Data; Sustained Utilization Willingness; Performance Expectancy; Social Influence; Channel Dependence
基金项目:本研究得到国家自然科学基金专项“公共数据授权运营机制与方案设计”(编号:72241423)、国家社会科学基金西部项目“城市推进 数据要素跨界流动的协同治理研究”(编号:21XGL005)、中国博士后科学基金第73批面上资助项目“统一大市场背景下成渝经济圈公 共数据的协同运营路径研究”(编号:2023M730499)资助。
作者单位
门理想 电子科技大学公共管理学院 
杜亚斌 湖南大学公共管理学院 
王芮 武汉大学政治与公共管理学院 
张会平 电子科技大学公共管理学院 
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中文摘要:
      政府数据开放已落地我国10年之久,然而其实际利用情况却饱受诟病,一项从用户视角出发的利用行为和持续利用意愿研究亟待开展。以技术采纳与利用整合理论模型为基础,通过普通最小二乘法对427份问卷数据进行回归分析,并采用逐步检验法和Bootstrap法对中介效应及其稳健性展开检验。研究发现,用户过往对数据开放的利用行为主要受到投入期望、社会影响和渠道依赖影响,而未来持续利用的意愿则由绩效期望、社会影响及渠道依赖形塑,并且利用行为发挥着部分中介作用。未来,政府应从提升数据数量质量以至好用易用、培育良好利用生态形成示范效应、重视用户反馈畅通供需对接渠道等方面着手,提高用户基数和黏性,推动政府数据价值释放。
英文摘要:
      Open government data (OGD) has been implemented in China for ten years, but its actual utilization has been criticized. A study on the utilization behavior and sustained utilization willingness from the perspective of users is urgently needed. Based on the unified theory of acceptance and use of technology, we conduct regression analysis on the 427 questionnaires data using the ordinary least squares method, and use the stepwise test method and Bootstrap method to test the intermediary effect and its robustness. We find that users’ past use of OGD is mainly influenced by effort expectancy, social influence, and channel dependence. Meanwhile, their willingness to continue using OGD in the future is shaped by performance expectancy, social influence, and channel dependence,in which utilization behavior plays a partial mediating role. In the future, government should improve the quantity and quality of data to make it easy to use, cultivate a good utilization ecology to form a demonstration effect, pay attention to user feedback to smooth supply and demand connection channels,etc. In this way, government can improve the user base and stickiness, and promote the release of OGD value.
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