| 邓胜利,凌菲.移动问答服务发展及其交互分析[J].数字图书馆论坛,2015,(5):2~7 |
| 移动问答服务发展及其交互分析 |
| The Development and Interaction of Mobile Q&A Service |
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| DOI： |
| 中文关键词: 移动问答服务;情境;交互 |
| 英文关键词: Mobile Q&A service;Context;Interaction |
| 基金项目:本研究得到国家社会科学基金项目"基于社交问答平台的用户知识贡献行为与服务优化研究"(编号:14BTQ044)和武汉大学70后学术团队项目"网络用户信息行为"资助. |
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| 摘要点击次数: 1960 |
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| 中文摘要: |
| 问答服务发展经历了三个阶段:搜索式的问答、社交网络问答服务和移动问答服务.移动问答服务阶段,用户交互更加的频繁,用户可以在更加广泛的范围内随时随地享受便捷的网络问答服务.相比PC端问答服务,移动问答服务有其特有的交互情境以及多样化的交互方式.通过对移动问答服务发展及其交互的分析发现移动问答服务用户使用情境与人们的日常行为有关,移动问答服务的交互机制决定了用户使用服务的方式,而交互情境对用户信息搜寻行为产生影响. |
| 英文摘要: |
| The development of Q&A service undergoes three stages:Web Search Q&A service, Social Q&A service and Mobile Q&A service. With Mobile Q&A service, user interaction is more frequent and they can enjoy easily available network service at wider scope at anytime and anywhere. Compared with the Q&A service on PC terminals, Mobile Q&A service has its unique interactive context and the diversified interactive pat ern. In this paper, an analysis of the development of the Mobile Q&A service and the ways of interacting shows that the usage context of mobile question answering service is associated with the daily behaviors of people, the interactive mechanism of mobile Q&A service determines users' usage pat ern, and interactive context has an effect on user information seeking. |
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